Managed execution for service businesses
Deptly handles the work around the work.
The calls that come in while you are on a job. The estimate nobody followed. The invoice nobody chased. The customer who never got told. Every service business has a second job that starts when the first one ends; Deptly does that one.
Inside the tools you already use. Within the rules you approve. Nothing goes out that you have not okayed.
Homeowner
Water heater is leaking into the garage. Can anyone come out today?
Tue 7:04 AM, both techs already on jobs
Deptly
That sounds urgent; is the water shut off at the valve? I can get a technician to you between 11 and 1 today. Can I confirm the address?
2 min later
- Dinbox
Owner brief
Same morning
Booked for 11 AM, Marcus assigned and briefed, address and photos on the job. Nothing needed from you.
Workflow Demonstration: handled while you were on the job
Homeowner
Lost shingles in Sunday's wind. Can someone look before the rain comes back?
Mon 6:12 AM, both crews already dispatched
Deptly
Yes. I have you down for an inspection Wednesday morning, and I have logged Sunday's date in case this goes to a claim. Can you send a photo of what came off?
3 min later
- Dinbox
Owner brief
Same morning
Inspection booked Wednesday 8 AM, photos on the job, storm date recorded for the claim. Nothing needed from you.
Workflow Demonstration: handled while you were on the job
Vehicle owner
Declined the rear brakes back in March. Is that still something I should do?
Mon 8:51 AM
Deptly
It is, the inspection photos are on your file and it was measured at 3mm. I have Thursday at 8 or Friday at 1 open in the bay.
4 min later
- Dinbox
Owner brief
Same morning
Declined work from March authorized and booked Thursday, parts flagged for the counter. Nothing needed from you.
Workflow Demonstration: handled while you were on the job
Property owner
Still thinking about the patio proposal; remind me what was included?
Thu 6:38 PM, proposal sent 8 days ago
Deptly
Of course, 620 square feet of paver patio, the seating wall, and the lighting run. The number holds through the end of the month if you want to hold a crew day.
Same evening
- Dinbox
Owner brief
Next morning
Patio proposal approved with a deposit, crew day held for the 14th. Nothing needed from you.
Workflow Demonstration: handled while you were on the job
Homeowner
AC quit overnight and the house is at 84. Any chance of someone today?
Fri 7:26 AM, both vans booked out
Deptly
That one we treat as a priority. I have held you the first slot tomorrow and put you on today's cancellation list. Is the outdoor unit running at all?
2 min later
- Dinbox
Owner brief
Same morning
First slot tomorrow held, added to today's cancellation list, filter size pulled from last year's visit. Nothing needed from you.
Workflow Demonstration: handled while you were on the job
Customer
Hi, is this something you handle? And roughly what does it run?
Sat 8:47 PM, nobody in the office
Deptly
We do handle that. Based on what you have described it usually starts around the range in your quote; can I get a couple of details and put you on the schedule?
3 min later
- Dinbox
Owner brief
Same evening
Saturday-night inquiry qualified and booked for Tuesday, details on the job. Nothing needed from you.
Not one of the ten? The engine is the same. Tell us how your week runs. Tell us how your week runs.
What is Deptly?
Deptly is a managed service for established service businesses. It handles the work around the work: the calls that arrive while you are on a job, the estimate nobody followed, the invoice nobody chased, the customer who never got told, inside the tools you already use and within rules you approve. Routine work gets handled, anything shaped like judgment waits for your yes.
The three things owners ask first
- Will my customers know?
- Deptly writes in your wording and your voice, books into your calendar, and quotes from your price book. Anything sensitive or public waits for your yes.
- Do we have to switch software?
- No. Deptly works inside ServiceTitan, Jobber, Boulevard, Clio, Tekmetric, Open Dental, Gingr, WellSky; whatever you already run.
- What if it gets something wrong?
- Four control levels, set per workflow. Most owners start at approve-every-time and move things up only when they have watched them work.
Which one is costing you more right now?
Most owners already know the answer. Pick the one that stings and we will show you exactly where it is happening in a business like yours.
Door 1, Where you're losing money.
Revenue that is already yours, walking out quietly. Stale estimates, unbooked work you already recommended, invoices nobody chased, customers who never came back.
Show meDoor 2, Where you're losing time.
The second shift. Callbacks at 8:30, quotes at the kitchen table, the Sunday afternoon spent planning around everything still open.
Show meYou built this around your own standards
The business grew around you. It doesn't have to keep running through you.
So much of it still routes through you, and that is not disorganization. It is what happens when the person who knows the answer is also the person doing the work. Deptly helps the business carry more of that without losing what made it worth building.
The work that keeps finding its way back to you.
Five moments every service-business owner recognizes, and what it looks like when each one is genuinely handled. Pick your trade and the words change with it.
The call arrives while you are working
- What the owner experiences
- The owner interrupts the job, returns the call later, or hopes staff handles it.
- What Deptly can own
- Acknowledge, qualify, collect missing facts, route, book, and summarize.
The estimate goes quiet
- What the owner experiences
- The opportunity becomes a memory task and eventually disappears.
- What Deptly can own
- Track the decision state, follow up, handle routine replies, and close with a reason.
One schedule change affects everyone
- What the owner experiences
- Calls, texts, calendars, and customer promises have to be repaired manually.
- What Deptly can own
- Identify the cascade, find options, update the schedule, communicate, and verify.
The homeowner asks for an update
- What the owner experiences
- Someone reconstructs context that already exists in multiple systems.
- What Deptly can own
- Detect the status change and communicate before the customer has to chase.
The work is complete but the admin is not
- What the owner experiences
- Proof, invoices, payments, documents, and reviews wait until later.
- What Deptly can own
- Complete the administrative path from service to cash and next opportunity.
The call arrives while you are working
- What the owner experiences
- The owner interrupts the job, returns the call later, or hopes staff handles it.
- What Deptly can own
- Acknowledge, qualify, collect missing facts, route, book, and summarize.
The treatment plan goes quiet
- What the owner experiences
- The opportunity becomes a memory task and eventually disappears.
- What Deptly can own
- Track the decision state, follow up, handle routine replies, and close with a reason.
One schedule change affects everyone
- What the owner experiences
- Calls, texts, calendars, and customer promises have to be repaired manually.
- What Deptly can own
- Identify the cascade, find options, update the schedule, communicate, and verify.
The client asks for an update
- What the owner experiences
- Someone reconstructs context that already exists in multiple systems.
- What Deptly can own
- Detect the status change and communicate before the customer has to chase.
The work is complete but the admin is not
- What the owner experiences
- Proof, invoices, payments, documents, and reviews wait until later.
- What Deptly can own
- Complete the administrative path from service to cash and next opportunity.
The call arrives while you are working
- What the owner experiences
- The owner interrupts the job, returns the call later, or hopes staff handles it.
- What Deptly can own
- Acknowledge, qualify, collect missing facts, route, book, and summarize.
The estimate goes quiet
- What the owner experiences
- The opportunity becomes a memory task and eventually disappears.
- What Deptly can own
- Track the decision state, follow up, handle routine replies, and close with a reason.
One schedule change affects everyone
- What the owner experiences
- Calls, texts, calendars, and customer promises have to be repaired manually.
- What Deptly can own
- Identify the cascade, find options, update the schedule, communicate, and verify.
The vehicle owner asks for an update
- What the owner experiences
- Someone reconstructs context that already exists in multiple systems.
- What Deptly can own
- Detect the status change and communicate before the customer has to chase.
The work is complete but the admin is not
- What the owner experiences
- Proof, invoices, payments, documents, and reviews wait until later.
- What Deptly can own
- Complete the administrative path from service to cash and next opportunity.
The call arrives while you are working
- What the owner experiences
- The owner interrupts the job, returns the call later, or hopes staff handles it.
- What Deptly can own
- Acknowledge, qualify, collect missing facts, route, book, and summarize.
The proposal goes quiet
- What the owner experiences
- The opportunity becomes a memory task and eventually disappears.
- What Deptly can own
- Track the decision state, follow up, handle routine replies, and close with a reason.
One schedule change affects everyone
- What the owner experiences
- Calls, texts, calendars, and customer promises have to be repaired manually.
- What Deptly can own
- Identify the cascade, find options, update the schedule, communicate, and verify.
The property owner asks for an update
- What the owner experiences
- Someone reconstructs context that already exists in multiple systems.
- What Deptly can own
- Detect the status change and communicate before the customer has to chase.
The work is complete but the admin is not
- What the owner experiences
- Proof, invoices, payments, documents, and reviews wait until later.
- What Deptly can own
- Complete the administrative path from service to cash and next opportunity.
The call arrives while you are working
- What the owner experiences
- The owner interrupts the job, returns the call later, or hopes staff handles it.
- What Deptly can own
- Acknowledge, qualify, collect missing facts, route, book, and summarize.
The engagement agreement goes quiet
- What the owner experiences
- The opportunity becomes a memory task and eventually disappears.
- What Deptly can own
- Track the decision state, follow up, handle routine replies, and close with a reason.
One schedule change affects everyone
- What the owner experiences
- Calls, texts, calendars, and customer promises have to be repaired manually.
- What Deptly can own
- Identify the cascade, find options, update the schedule, communicate, and verify.
The client asks for an update
- What the owner experiences
- Someone reconstructs context that already exists in multiple systems.
- What Deptly can own
- Detect the status change and communicate before the customer has to chase.
The work is complete but the admin is not
- What the owner experiences
- Proof, invoices, payments, documents, and reviews wait until later.
- What Deptly can own
- Complete the administrative path from service to cash and next opportunity.
The call arrives while you are working
- What the owner experiences
- The owner interrupts the job, returns the call later, or hopes staff handles it.
- What Deptly can own
- Acknowledge, qualify, collect missing facts, route, book, and summarize.
The booking request goes quiet
- What the owner experiences
- The opportunity becomes a memory task and eventually disappears.
- What Deptly can own
- Track the decision state, follow up, handle routine replies, and close with a reason.
One schedule change affects everyone
- What the owner experiences
- Calls, texts, calendars, and customer promises have to be repaired manually.
- What Deptly can own
- Identify the cascade, find options, update the schedule, communicate, and verify.
The pet parent asks for an update
- What the owner experiences
- Someone reconstructs context that already exists in multiple systems.
- What Deptly can own
- Detect the status change and communicate before the customer has to chase.
The work is complete but the admin is not
- What the owner experiences
- Proof, invoices, payments, documents, and reviews wait until later.
- What Deptly can own
- Complete the administrative path from service to cash and next opportunity.
One missed call, carried all the way to a booked job
From the first message to the job finished, with the approval points visible. Real product behaviour, example names and details.
Homeowner
Call to the main business line rings through to voicemail. No message left.
Deptly
Sorry we missed your call: our crews are with customers right now. Is this about a repair or a quote? Happy to help by text, or we can call you right back.
Homeowner
Our water heater is leaking into the garage. How soon can someone come out?
Deptly
That sounds urgent. We can have a technician out today between 4 and 6 PM. Can I grab your address to lock that in?
Deptly
Heads up: new urgent job, water heater leaking into a garage, booked today 4 to 6 PM. Address and full thread are on the calendar entry.
Homeowner
Address sent. Yes please, 4 to 6 works; I'll be home.
Deptly
You're booked for today between 4 and 6 PM. You'll get a text when the technician is on the way.
Owner brief
The 2:14 PM missed call was recovered by text and booked as a same-day water heater job. Full conversation available if you want to review it.
Nothing needed from you.
Every demonstration on the site is labeled for exactly what it is. See them all.
Built around the way your business actually works.
Not a generic pitch with your trade's name pasted in: one real operating moment from each industry.
The two problems trade places
In April you need the phone to ring. In July you need it to stop.
Same business, same year. An HVAC owner in April says “I need more calls.” The same owner in July says “stop sending me leads.” Deptly runs the follow-through either way, when you are slow it goes after work, and when you are slammed it goes after the follow-up you did not get to. You do not reconfigure anything. You do not switch plans. It shifts with your season because it is watching the same business you are.
Taking work off your plate does not mean giving up control.
Every workflow runs inside rules you approve before anything goes live.
Deptly handles
Routine work done within the rules you approve.
- Approved routine responses and reminders
- Collection, routing, and customer updates
- System actions inside the tools you already use
Deptly asks first
Anything judgment-shaped waits for your okay.
- Price exceptions
- Sensitive complaints
- Unusual promises, or anything outside the documented rule
Always human
The decisions that stay yours, always.
- Final legal, clinical, and safety judgment
- Craft and quality decisions
- Financial and relationship judgment
The full picture (approvals, oversight, and how the rules get written) is on Trust, control & human oversight.
Start with one thing
You do not have to hand over the business to find out if this works.
One workflow. One number that proves it. Thirty days. Month to month, so if it is not working you stop.